Privacy Policy

Introduction

SelfSmith: Personal AI Coaching application ("Application") highly values the privacy of its users. This Privacy Policy explains in detail how personal ​information collected through the Application is gathered, used, shared, and protected. The security of your personal data is extremely important to us, ​and we will not use your personal data in any manner other than as described in this Privacy Policy.

Information Collected

1. Identity Information:
   
1. Name, surname, email address, phone number, profile photo, and other identification details.
   
2. Username and password.
   
2. Contact Information:
   
1. Email address, and phone number.
   
3. Demographic Information:
   
1. Age, gender, language preferences, and other demographic details.
   
4. Device Information:
   
1. IP address, device ID, operating system, browser type, and version.
   
2. Geographical location of your device (if permission is granted).
   
5. Usage Data:
   
1. Activities within the Application, frequency, and duration of usage.
   
2. Login and logout times, page views, click data, and other usage statistics.
   
6. AI Coaching Data:
   
1. Coach selection, questions and answers.
   
2. Details, session duration, and frequency of coaching sessions.
   
7. Payment Information:
   
1. Billing details and payment methods related to your purchase transactions.
   

Information Not Subject to Collect

1. Voice over:
   
1. The user can allow SelfSmith to use the microphone from the phone settings and enter text inputs by voice. The user's voice is not recorded or ​stored, its converted text is stored as user input.

Use of Information

The information we collect may be used for the following purposes:

1. Service Delivery:
   
1. To ensure the functionality of the Application and provide our services.
2. To create and manage accounts, provide customer support.
2. Personalization:
   
1. To offer personalized content, recommendations, and services.
2. To create customized coaching methods and services based on your questions and answers.
3. Development:
   
1. To improve the performance and features of the Application.
2. To design new services and features.
4. Communication:
   
1. To send you notifications, updates, and promotions.
2. To collect and respond to user feedback.
5. Security:
   
1. To prevent fraud and misuse.
2. To protect user accounts and data.
6. Legal Obligations:
   
1. To comply with legal requirements and regulations.
2. To adhere to court orders and other legal processes.

Sharing of Information

Your personal data will only be shared with third parties in the following circumstances:

1. Legal Requirements:
   
1. To fulfill our legal obligations.
2. In response to requests from legal authorities.
2. Service Providers:
   
1. With third-party service providers who collaborate with us to deliver our services.
2. Including payment processors, cloud service providers, and analytics providers.
3. Business Transfers:
   
1. In the event of a merger, acquisition, or sale of product and assets.
2. For the transfer of data to new owners or managers.
4. Anonymous and Aggregate Data:
   
1. Non-personal, anonymous, or aggregate statistical data.

Protection of Information

We take necessary technical and administrative measures to ensure the security of your personal data. The following security measures are ​implemented to protect against unauthorized access, data loss, or alteration:

1. Data Encryption:
   
1. Encryption of sensitive information and secure transmission.
2. Access Controls:
   
1. Restricting access to data to authorized personnel only.
2. Enforcing strong password policies for user accounts.
3. Regular Audits:
   
1. Regular review and updating of security policies and procedures.
2. Identification and remediation of security vulnerabilities.

Cookies and Tracking Technologies

The Application uses cookies and similar tracking technologies to enhance user experience and personalize our services. Cookies are small data files ​placed on your device through your browser. For more information about cookies and tracking technologies, please refer to our Cookie Policy.

Third-Party Links

The Application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. When ​visiting these sites, it is recommended to review their privacy policies.

International Data Transfers

Your personal data may be transferred to and processed in a country outside your own. Please note that data protection laws in these countries may ​not be the same as those in your country. Necessary measures will be taken to ensure the security of your data.

Children's Privacy

The Application does not knowingly collect personal information from children under the age of 16. If we become aware that we have collected ​personal information from a child, we will take steps to delete that information immediately. If you believe that your child has provided us with ​personal information, please contact us.

User Rights

Users have the following rights:

1. Right to Access:
   
1. Request access to your personal data.
2. Obtain information about the processing of your personal data.
2. Right to Rectification:
   
1. Request correction of inaccurate or incomplete data.
3. Right to Erasure:
   
1. Request the deletion of your personal data.
2. Exercise the "Right to be Forgotten".
4. Right to Object:
   
1. Object to data processing activities.
2. Object to profiling and automated decision-making processes.
5. Right to Data Portability:
   
1. Request your personal data in a structured, commonly used, and
2. machine-readable format.
3. Transfer your data to another data controller.
6. Right to Complain:
   
1. Lodge a complaint with a data protection authority.

Data Retention Period

Your personal data will be retained for the period necessary to fulfill the purposes outlined in this Privacy Policy. We may retain your data for longer ​periods to comply with legal obligations, resolve disputes, and enforce our policies.

Changes and Updates

This Privacy Policy may be updated from time to time. We will notify you of any changes. Significant changes to the Privacy Policy will be ​communicated through our website and/or the Application.

Contact Information

If you have any questions or requests regarding this Privacy Policy, please do not hesitate to contact us:

Email: [email protected]

This Privacy Policy provides comprehensive information about the privacy and data protection practices of the SelfSmith. We are committed to ​protecting and ensuring the security of our users' privacy.